Shipping policy

Every order ships free.

Processing

Orders are packed within 24 hours and handed to the carrier as quickly as we can.

Delivery time

Delivery normally takes 7–15 working days, depending on your location and customs. We email you a tracking link as soon as your parcel is on its way. Questions about a delivery? Reach us through our contact form.

Plug type

When you order the GroundingWell Mat, choose your plug type: USA, UK, AU/NZ or EU.

Customs and duties

Some countries charge import duties or taxes. These are set by local authorities and payable by the recipient.

Address problems

Please check your address carefully at checkout. If a parcel comes back to us because the address was incomplete, we will send it again once you confirm the correct details.

GroundingWell is operated by Raymond Delos Reyes
22 Crystal Street, Waterloo, NSW 2017, Australia
Email: kieshalpsojo8475@gmail.com